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This page was last updated: 05 March 2026

Information about our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse our site, you are agreeing to our use of cookies.

What are Cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

What types of Cookies are on our websites?

We use the following cookies:

  • Tracking Cookies (Optional) – These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
  • Strictly Necessary Cookies (Required) – These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

You can find more information about the individual cookies we use and the purposes for which we use them in the following PDF document.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Can I block Cookies?

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit aboutcookies.org or allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

How do I change my cookie preferences in the future?

Should you wish to change your cookie consent preferences at a later stage, you will need to clear your cookies. The next time you come back to this site, you’ll be able change your preferences.

How long do Cookies last?

Except for essential cookies, all cookies will expire after 2 Years.

Arriva TrainCare

2 Cranham Court, Arden Square, Crewe, Cheshire, CW1 6HA, United Kingdom

T. +44(0)1270 508000
E. enquiries@arrivatc.com

About

Arriva TrainCare is a trading name of London and North Western Railway Co Ltd.

Registered in England
Reg. No. 2880012
VAT No. 176095050

© Copyright 2026 Arriva TrainCare

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